This location is very poorly managed and always understaffed. My poodle was adorable when she went in, but not so cute when she came out. They wanted me to drop him off on Monday. Would not have been upset about cost if I got value for my money. They shaved my dog down to his bare skin and left some parts long.
The staff is always courteous and they called the next two days to make sure Cash was doing well. I dropped off Penny first thing in the morning and picked her up a little later in the afternoon. After I told him that I would report him to PetSmart corporate office he stated to me that he did not care. I say it's for an ear infection and they tell me there's no appointment available for that kind of issue. The health and safety of the pets in our care is our number one priority. Doggy Day Camp — Provides an area for dogs to play and interact with one another. Monitor your staff and please hire caring, kind, intellectual people! I took my cat in for a dental, something he has done many times before at other locations, and he has not eaten or drank anything since.
The staff not only downplayed the whole incident they also made a statement that this is very common. You May Have To Wait For Renewal To Change Plans Banfield explains on its website that you may have to wait for your plan to renew before you change your plan. We took her to our vet for treatment. We want only the best of everything for our dogs. Her fur was dull and so thin, that you could see her skin through it. By Monday we realized the problem wasn't ticks-it was fleas. I will not be returning to this hospital, rest assured.
They need to be investigated. My dog is a client of Dr Nina Nardi in the past when she used to work here and I have to say since she left this branch has been a disaster, you cannot get my dog his annual comprehensive exam scheduled! This place is generally great and is inside Pet Smart, right next to grooming, so it is incredibly convenient for check ups and baths, etc. I'm taking her to the vet to have them clipped rather have a vet since they are extremely curled. My dog does not act like this and part of her eyebrow looks like it was singed off. Ala Carte Services Just like any good hotel, Petsmart Pet Hotel has a range of services that you can purchase for a little extra; these are a great way to make your pets stay that bit more luxurious. We arrived at the store, at the correct time, to take possession of the kitten.
Both veterinary technicians and veterinary assistants support our veterinarians in ensuring quality care and maximizing their productivity. Again I will never go to this godawful place again for any reason. I have receipt and I paid with my credit card. Offer not valid on all or select products in the following categories: live pets; canned, fresh or frozen foods; select cat litters. Since they mostly do drop-off appointments very hard to get an in room appointment they should have, at least, 2 people in the morning and afternoons. Don't waste your time with Petsmart.
When asked for paperwork, I was told it was not recorded. I've been taking my dogs there since the place opened and never had any issues and even when they thought something might be wrong with my pets they called me right away and let me know there may have been an issue. But seeing as that isn't an option, one star will have to do. All I can say is I walked out of there with regret and two unhealthy dogs that physically show they had been neglected. Please note: This service is available for an additional charge.
It was acknowledged that overnight staff dropped the ball. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. I took this cat back to the PetSmart to bring ours back. She let us know that we cant take her home, that she needs to be seen by a vet first. She also stated he does not walk well on a leash so he was hard to move from station to station.
Do not recommend this location! We asked her twice to return any of our provided unused dog food which amounted to approx. The female betta, Blue seemed to be struggling a little since we got her home, I assumed she would pull through though which was apparently not the case. The Oregon Convention Center is a 5-minute drive from the motel. Although I could not find the receipt I thought they would exchange it without any problem. Valid only on orders shipped within the contiguous 48 U. She is passionate about amazing care for the pets but also taking care of us parents. Osborne is amazing and goes above and beyond to spend time with our little pup Sophie.
Is this a veterinary clinic or what? When asked about it, the associate simply stated, 'oh, uh. What kind of pet hospital is that? Poor grooming service and even worse handling by the grooming manager. You have to call multiple times to even get someone on the phone, and most of the time, you have to drop off your pet. How is a wellness plan different from pet insurance? I asked them for the paperwork and that had my pet's name, I questioned that how can they just put another pet in the kennel without checking the name, they had no answer to this except claiming this kind of mix up happens. Every time I've come which has been a lot cause my dog was very sick they are very caring towards her and nice to me as well.